Modern organizations have been utilizing Artificial Intelligence (AI) in a variety of ways to successfully create personalized customer experiences while simultaneously digitizing core business ...

Chatbots have settled into a permanent role within enterprise systems. By 2026, they support customer interactions, employee ...

Katelyn is a writer with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...

Ralph Lauren has launched “Ask Ralph,” a new conversational AI chatbot to provide styling and shopping advice. Developed with Microsoft’s Azure OpenAI platform, the bot can create curated looks from ...