Tom Gillespie is an industry leader in debt collection. He is The President of Access Receivables Management in Hunt Valley, Maryland. Does your organization consider litigation when all other efforts ...

In this article, we will look at payment collections in healthcare. The Covid-19 pandemic has affected bill costs and exposed certain issues in payment collections across the world. Insurance coverage ...

Assign collections tasks to dedicated back-office staff — not customer-facing employees or founders — to preserve positive customer relationships and position your business as organized and robust.

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. The decision to send someone to collections is one ...

Why do people fall behind with credit payments? What's going on in their life that prevents them getting back on track? Capital One has a mission to 'change banking for good' and, in late 2014, wanted ...

We may receive commissions from some links to products on this page. Promotions are subject to availability and retailer terms. These two phases often get lumped together in conversations about debt, ...

We may receive commissions from some links to products on this page. Promotions are subject to availability and retailer terms. One of the issues is that the debt collections process can feel ...

Allowing customers to extend their payment deadlines by 30, 60, 90 days or more is akin to extending an interest-free loan at your expense. While it may seem like a small concession in the short term, ...

Here are 10 tips to implementing a more efficient and successful ASC collections process from Bill Gilbert, vice president of marketing; and Brice Voithofer, vice president of ASC services, AdvantEdge ...