Dealing with difficult customers is an inevitable part of running a business. However, learning how to handle challenging interactions with professionalism and empathy can turn potential conflicts ...

Learn how to build winning relationships, provide the right assistance at the right times, and effectively a variety of customers. Customer service care costs organizations billions of dollars each ...

For decades, Europe and the US have generally approached Central Asia in a spirit of geopolitics first, human rights concerns later, if at all. US President Biden’s first-of-its-kind meeting with his ...