Understanding what you will change is most important to achieve a long-lasting and successful robotic process automation transformation. There are three pillars that will be most impacted by the ...

This file type includes high resolution graphics and schematics when applicable. Metrics for product development were quite simple in the 1980s. Companies measured R&D spending, counted their patents, ...

In Part 1 of this article, I defined process metrics and contribution metrics, explained the difference between them, and identified the most-common measures in each category. In part 2, we'll explore ...