A user-friendly and mobile-friendly interface is paramount. Software that is easy to implement and use reduces the learning curve for your team, allowing them to focus on core operational tasks. Look ...

SACRAMENTO (CBS13) - Fire officials say the new computer dispatch software they purchased has been a multi-million dollar disaster. A 17-page complaint accuses a Texas-based software company of breach ...

The system, called ProQA, was implemented by the city in 2017. "It was a danger. It was a danger to people that were responding to the calls," said former dispatcher Carri Sampson-Spande.