We have all met people who are so prickly and difficult that no one wants to handle them. But it has taken these contentious times to make this a common occurrence. Divisiveness makes normal ...

IMPACT Solutions Employee Assistance Program and the Office of Human Resources will host a free one-hour supervisory training class, “How to Deal with Difficult People,” on Friday, Feb. 14, at 9 a.m.

From setting boundaries to walking away with grace, here’s how to manage difficult people without losing your composure — or your dignity.