Business apps vendor NetSuite has stoked the fires of competition and corporate one-upmanship in the booming on-demand CRM market by announcing a raft of customers who have switched from rival and ...

SAN JOSE---The "old definition" of CRM is completely wrong -- and has likely always missed the mark -- according to NetSuite CEO Zach Nelson. "More and more, the machine is the CRM system," Nelson ...

These days in Silicon Valley, the war of words among big cloud software vendors starts at the airport. Case in point: As NetSuite partners and customers arrived Sunday and Monday for the business ...