Communication is at the heart of society, business, and education, yet it is often overlooked when it comes to accessibility.

Let’s face it—writing emails can be a bit of a chore. Whether you’re trying to strike the perfect tone for a client, clarify a message for a colleague, or simply figure out how to start that daunting ...

When it comes to professional exchanges, I’ll be the first one to admit that I’m a bit awkward. Sometimes my tone is more terse than intended (sorry!) or I’m just not as clear as I’d like to be from ...

I'm on a mission to review 1,000 marketing software tools and share my findings with over 100,000 small business owners worldwide. In an age where digital tools can make or break your business, I’m ...

"It just sounds kind of...rude," my co-producer said to me. She was referring to my latest email draft, which I was ready to send to a store we were coordinating with for an event. I was frustrated; ...

The closing of your email can often be as impactful as its content. While “Best regards” is a classic and widely used sign-off, relying on it exclusively might not always convey the tone, creativity, ...

Although there are many methodologies that leaders can use to manage their emails effectively, a consistent and thought-through process is the most effective way to systemize and respond to emails and ...