Last night I had the opportunity to use Remote Assistance for the first time. All I can say is it is a fabulous piece of software. My parents (who happen to live several states away) decided to call ...

It's not, as far as I can remember; the remote assist request can be sent via Email, too. I don't remember the exact specifics, but you should be given that option when requesting help.

When you use Windows Server, it becomes normal to use Windows Remote Assistance. However, if you haven’t used it earlier, you can follow this guide to enable, disable, set up, and use Remote ...

IMINT Image Intelligence AB ("Imint”), a global leader in video enhancement software, today launched Vidhance for Remote Assistance, a new suite of subscription-based tools designed to transform the ...

It’s no secret that modern smartphones are an incredible piece of technology that can help drivers in a range of situations, particularly if they’ve broken down. While you wouldn't think twice to call ...