Open source doesn't automatically translate into better paid support for customers. But it does offer a lot more options and aligns customers with vendors more tightly. Matt Asay is a veteran ...

One of the most persistent myths surrounding Linux and other open source software is that there’s no easy way to get good support. Just this week, for instance, we saw this claim used in Microsoft’s ...

With funding from the Alfred P. Sloan Foundation, Sheridan Libraries' OSPO launches an initiative to coordinate and support ...

More than three-quarters of organizations increased their use of open-source software during the past year as the popularity of DevOps tooling, data technologies and AI/ML tooling grows. A survey of ...

SAN FRANCISCO — Of all of the virtues that backers of open-source software tout, widespread availability of enterprise-level support is not among them. In fact, a lack of support has been a drawback ...

It was just five years ago that there was an ample dose of skepticism from investors about the viability of open source as a business model. The common thesis was that Red Hat was a snowflake and that ...

Open-source software tools continue to increase in popularity because of the multiple advantages they provide including lower upfront software and hardware costs, lower total-cost-of-ownership, lack ...

Open source products comprise the work of many collaborators -- sometimes thousands of them, and often separated by oceans. Each person works on small portions of a project, and anyone is welcome to ...

Open-source software tools continue to increase in popularity because of the multiple advantages they provide including lower upfront software and hardware costs, lower total-cost-of-ownership, lack ...

When someone buys a new smartphone, often they're preoccupied with the camera specs or the size of the screen or its storage capabilities. It's easy to overlook one of the most foundational aspects of ...