到目前为止，人们从Internet获取各种资源时，还只能是借助计算机来实现。而实际上，电话具有比计算机更高的普及率，如果允许人们通过电话来访问Internet的资源，那么这对于Internet的应用发展必将是一次质的飞跃。在这类应用前景的驱动下，VoiceXML [1] 标准被 ...

交互式语音应答应用（IVR，Interactive Voice Response）已经进入商业化普及阶段。当前，大多数客户服务系统都实施了IVR应用，用以解决与客户的互动交流，在保持客户满意水平的基础上降低客户关系管理（CRM, Customer Relationship Management）的成本。这种商业化普及产生 ...

VoiceXML (VXML) is a markup language like HTML. The difference is that a phone browser rather than a Web browser renders VXML. Synthesized speech or audio files create the interface between the ...

TELEPHONE VOICE services for traveling professionals or for customer-service applications are becoming more and more popular. IVR (interactive voice response) is the current technology — and it works ...

While Microsoft touted the latest release of its SALT-based Speech Server at last week's SpeechTEK conference, a competing speech standard reached a milestone. The Voice Extensible Markup Language ...

VoiceXML promises to standardize various processing components for speech processing. By distributing the processing load of speech processing, even “dumb” nodes, such as rotary phones, can provide ...

VoiceXML 2.0 now sits atop new subsidiary standards that deal with input (speech recognition) and output (text-to-speech). On the input side, The W3C Speech Recognition Grammar Format, based on Sun's ...

There are many interactive voice response applications that let users listen to computers and respond by pressing the buttons on touchtone phones. However, callers often get lost traversing long, time ...

The Voice Extensible Markup Language (VoiceXML) 2.0 specification has been granted Proposed Recommendation status by the World Wide Web Consortium (W3C), and is therefore only one step away from ...

HTML’s ability to describe layouts and pages was a major factor in the rise of the World Wide Web. But HTML has a fundamental flaw: It assumes a graphical output display on a computer. Five or 10 ...