Google Cloud on Wednesday announced a series of updates to Dialogflow, the development platform for building chatbots and interactive voice responses (IVR). Dialogflow is the core technology behind ...

Google LLC today debuted some important updates to its Dialogflow, the main technology that powers its Contact Center AI service for automating interactions with customers in call centers. Dialogflow ...

Back in September 2016, Google purchased Speaktoit, a company specializing in natural language technology. The company's main service at the time was API.AI, an SDK that allowed creating voice ...