After losing the fourth major deal in a row to a rival, the CEO of a technology solutions company turned to his team leaders to ask what was going wrong. The sales team doesn’t have the right ...

This interview is part of the Inside the Mind of the CxO series, which explores a wide range of critical decisions faced by chief executives around the world. If you have bought clothing or other ...

A version of this article appeared in the Autumn 2016 issue of strategy+business. Most companies have leaders with the strong operational skills needed to maintain the status quo. But they face a ...

Everybody knows that big corporations, by nature, maneuver like battleships. Held back by their own inertia and current business strategies, they cannot turn quickly when the competitive environment ...

A version of this article appeared in the Spring 2017 issue of strategy+business. “Everything went quiet.” That’s how one manager described the workplace immediately after his company announced a ...

It has become commonplace to argue that the combination of the September 11, 2001, terrorist attacks in the United States and the conflict in Iraq has forced business strategists to make geopolitical ...

A large auto manufacturer asked a consulting firm to evaluate its competitive position in relation to ride-sharing startups building autonomous vehicles. Instead of viewing this as a classic strategy ...

A version of this article appeared in the Winter 2018 issue of strategy+business. Not too long ago, 62 employees at a major consultancy found themselves getting called into a room in pairs, neither ...

Look at virtually any consumer industry and you’ll see how changes in digital technology are fundamentally altering the way that consumers engage with brands before, during, and after a purchase.

Almost every business today faces major strategic challenges. The path to creating value is seldom clear. In an ongoing global survey of senior executives conducted by Strategy&, PwC’s strategy ...

Achieving high performance requires having the confidence to take risks, especially in a knowledge-intensive world. When an organization minimizes the fear people feel on the job, performance — at ...

When the well-known British chef and television reality show host Jamie Oliver arrived in Huntington, W.Va., in early 2009, he had a daunting goal in mind: to alter eating habits. Just a year before, ...