Abstract: The Customer Voice Impact Matrix (CVIM) is a framework that combines sentiment analysis and topic modeling to convert unstructured customer reviews into actionable insights. A BERT-based ...

“The customer.” The importance of focusing on the customer is the message that comes through when a person visits with one young ruralpreneur who is using her skills to reinvigorate businesses in ...

This profile has not been claimed by the company. See reviews below to learn more or submit your own review. How do I know I can trust these reviews about Matrix Absence Management? How do I know I ...

Quadient (Euronext Paris: QDT), a global intelligent automation platform enabling secure and professional business connections, has been recognized as the Most Valuable Pioneer (MVP) by QKS Group in ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

NEWARK, Calif., Sept. 16, 2025 (GLOBE NEWSWIRE) -- Concentrix Corporation (NASDAQ: CNXC), a global technology and services leader, today announced that its customer experience transformations for the ...

"Cold emails, cold calls, and cold messaging are dead." How many times have you heard that? Especially recently, everybody in the B2B world seems to be talking about demand generation, brand marketing ...

You don't have to be an award-winning copywriter to create effective sales letters. In fact, writing great sales letters is more of a science than an art. Even the pros use proven "templates" to ...

Jennifer Simonson is a business journalist with a decade of experience covering entrepreneurship and small business. Drawing on her background as a founder of multiple startups, she writes for Forbes ...

Everyone knows Microsoft is losing the AI race, which is why its stock is up 100 points since January. The true disaster is what they're bringing back to fix it: Clippy. The post The latest AI-powered ...