Genesys announced at its annual Xperience 2025 event in Nashville it is expanding its strategic partnership with ServiceNow to enable “agent-to-agent” (A2A) orchestration aimed at customer service.

Enter your address to find out whether any part of your water service line needs replacing and how your neighborhood compares to others. Important Information Data is current as of the city’s 2025 ...

Discover the 10 best SIEM tools for CIOs in 2025 that can help improve threat detection and response, streamline compliance, ...

Community driven content discussing all aspects of software development from DevOps to design patterns. Before there was EJB 3.0 and the annotation based approach to SOAP web services creation, there ...

In this episode of Today in Tech, host Keith Shaw sits down with Alan Trefler, Founder and CEO of Pega, to discuss why so ...

A multistate salmonella outbreak linked to a meal delivery service has sickened 16 people across 10 states, resulting in seven hospitalizations, the Centers for Disease Control and Prevention warned ...

Accidents, tunnel and roadway closures, highway reports, infrastructure projects, and what to know before hitting the road.

Every time Lillian publishes a story, you’ll get an alert straight to your inbox! Enter your email By clicking “Sign up”, you agree to receive emails from ...

The legal landscape for LGBTQ people is constantly evolving. If you think you have been discriminated against and would like our assistance, please visit our Report LGBTQ and HIV Discrimination Page ...

In search of high-caliber employees to staff its call center, Zappos relocated the entire company from San Francisco to Las Vegas in 2004. Here’s why the move made sense. by Tony Hsieh In the 11 years ...

The Price to Earnings (P/E) ratio, a key valuation measure, is calculated by dividing the stock's most recent closing price by the sum of the diluted earnings per share from continuing operations for ...

Driving in circles? A good GPS can help get you where you're going quickly and safely so you arrive on time. I’m PCMag’s home theater and AR/VR expert, and your go-to source of information and ...