Finding and choosing an open-source enterprise resource planning (ERP) and customer relationship management (CRM) platform can sound like a simple task: ...

AI Agent IVA resolves customer inquiries through natural conversation using eGain's AI Knowledge Hub. It supports speech-to-text and text-to-speech. It can also escalate calls to live agents and ...

Creatio has expanded its AI-native, no-code CRM platform with Copilot and agentic workflow capabilities, enabling enterprises to build AI agents and applications without coding. This evolution aligns ...

Zoho CRM has an impressive array of core capabilities. Features like lead and opportunity management, sales forecasting, and reporting, are well-designed and effective.

Microsoft says that an ongoing Universal Print sharing issue that prevents users from creating some printer shares is due to a Microsoft Graph API code change. Universal Print is a cloud-based print ...

AI agents now perform the workflows these SaaS platforms coordinate autonomously, eliminating the need for per-seat subscriptions and threatening the business models of ServiceNow, Atlassian, and ...

Unlike read-only data feeds, the Merchant Management API is write-capable. Partners can view data as well as update it directly, from pricing profiles to, where permitted and validated, funding ...

Cybersecurity researchers have disclosed multiple security vulnerabilities in Anthropic's Claude Code, an artificial intelligence (AI)-powered coding assistant, that could result in remote code ...

"Create a contact named Sarah Johnson, email [email protected], phone +1-555-0100" "Find all people working at TechCo" "Update John's job title to Senior Developer" "List the first 10 contacts in the ...

Anthropic is offering $5 worth of free API access to users and developers. You can start using the API for Opus and Sonnet models. However, API access for the smallest Haiku model is not available yet ...

You can access the Gemini API key for free and without having to set up cloud billing. Google has made the process straightforward. Currently, Google is offering Gemini Pro models for both text and ...