Hundreds of thousands of U.S. federal workers have been ordered not to report to work, while others have been told to stay on ...

Contact centers have evolved far beyond phone banks and scripts. A modern contact center is now integrated with AI, analytics ...

Changing how you use technology can help ease exhaustion. Technology management expert Paul Leonardi explains why and gives ...

You might think ChatGPT is just an answer engine, but it can also be used in some surprisingly unusual (and entertaining!) ...

If the University of Virginia agrees to the terms dictated by a memo sent last Wednesday by Secretary of Education Linda ...

Kyndryl has added new capabilities to its Kyndryl Agentic AI Framework to help customers quickly adopt agentic AI.

China is building oil reserve sites at a rapid clip as part of a campaign to boost crude stockpiles that increased in urgency after Russia's Ukraine invasion upended global energy flows and has ...

Learn how ChatGPT 5 redefines academic mentorship with AI-driven tools for research, feedback, and personalized PhD support.

In a world where algorithms speak louder than words, customer loyalty is driven by predictive personalization, not just brand promises. Businesses must gather accurate, relevant, and high-quality data ...

In its fight against global warming, the European Union is about to take an important step: the launch of the operational phase of its Carbon Border Adjustment Mechanism (CBAM).

Scientists believe signs of an ancient hidden language may explain the mysterious disappearance of the people who built ...

The January 2025 wildfires that devastated Los Angeles County could result in economic losses between $5.2 billion and $10.1 ...