Amazon is a gigantic workplace, and there’s no one-size-fits-all path. Whether you’re looking at tech, business, front-line ...

Contact centers have evolved far beyond phone banks and scripts. A modern contact center is now integrated with AI, analytics ...

The CEO shared that his career move was met with scepticism by Bill Gates, who reportedly called it the stupidest decision he ...

NTT DATA, a global leader in digital business and technology services, today announced it has signed a Strategic ...

AWS Lambda provides a simple, scalable, and cost-effective solution for deploying AI models that eliminates the need for ...

Clara Technologies Corp. (CSE: CLTE) (FSE: 4BH) (WKN: A3E4MS) ("Clara" or the "Company"), an enterprise technology company providing modern sales solutions for eCommerce businesses, is pleased to ...

NTT Data has signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to deliver AI-powered, industry-specific contact centre solutions built on Amazon Connect. As part of the ...

Amazon became notorious for its market-cap-erasing forays into new industries. Now OpenAI is doing the same thing.

Amazon's AI productivity tool Q Business faced significant accuracy challenges in its first year, leading to customer complaints and service updates.

BOGOTA, Colombia (AP) — As gold prices hover at record highs, a leading Catholic leader in Peru’s Amazon is urging countries ...

Coupang is successfully replicating its dominant, logistics-first playbook in Taiwan, and early results already paint a ...

A data leak at an e-commerce giant has exposed the personal and shopping information of more than 6 million people.