Most organizations have more tools than they can count or even remember buying. They have messaging apps, project management software, video conferencing platforms, and old-fashioned email. Businesses ...

"Cultivating referral sources and building a client base is crucial. Many firms struggle with how to incentivize young lawyers to engage in business development while maintaining billable hours. The ...

Multi-office organizations need centralized control that works across continents; consistent call quality, whether employees are in Manhattan or Manchester; and the flexibility to scale without ...

As companies explore AI technologies they can deploy right away, retrieval augmentation is emerging as a quick and easy win. According to McKinsey, the average office worker spends 25 percent of ...

Microsoft 365 Premium subscription bundles Copilot AI and Office apps for $19.99/month. It replaces Copilot Pro and offers a secure way to use AI at work.

Searching for a scalable phone solution for your growing team? Learn which providers made our list of the best cloud phone systems.

DocuSign (DOCU) excels in digital agreements, with strong growth, AI integration, and solid financials. Read here for more analysis.

A ransomware attack at Motility Software Solutions, a provider of dealer management software (DMS), has exposed the sensitive data of 766,000 customers.

The change to West Yorkshire Electrical’s approach now means that the firm can now schedule more than 70 new phone calls every month, converting website form enquiries into real calendar appointments.

AI is a top-to-bottom shift in how we serve clients and manage wealth. Offices that build secure, integrated platforms and invest in flexible AI agents will save time, cut costs and keep their clients ...

Businesses that actually do offer personalization well reap the rewards in increased customer loyalty and retention. On the flip side, companies that fail to provide personalized experiences or that ...

Talkdesk launches Microsoft Teams integration and Talkdesk Customer Experience Automation on Microsoft Azure Marketplace ...