The current call center welcome message from #DisneyCruise includes mention Cast Members are working from home and asks for callers understanding and patience if they hear a dog barking, kids playing, or other noises in the background. Just be nice, we are all in this together and the person you are speaking to is not the one making the decisions. They are simply doing what they are told. #disneycruiseline #dcl #disneycruiselife | The Disney Cruise Line Blog