Value Stream Mapping for the Lean Office | Cross-Functional Flowchart (Swim Lanes) | Swim Lanes | Swimlane Vsm Examples

Develop a swimlane process map for the online ordering process for Active Bicycle Company, shown below. Each of the following functions should be one swimlane: sales, accounting, warehouse, and shipping.• The process begins when a customer submits an online order form to Active Bicycle via the Web. The customer supplies his or her name, address, email address, model number of the bicycle they desire, and credit card number.• When the customer clicks on the Confirm button on the Web page, Active

Metrics-Based Process Mapping